Home  /  Services

Four floors.One contact person.

From the technical room in the basement to Microsoft 365 in the cloud: we look after every level of your IT. Individually or together, always with one person who knows your environment.

FLOORS · JUMP TO A SERVICE
GROUND LEVEL±0.00Microsoft 365CLOUD · OFF-SITE1FWORKSTATIONS+3.20GFRECEPTION & NETWORK±0.00BTECHNICAL ROOM−3.00INTERNET
OFF-SITECLOUD
CLOUD · MICROSOFT CLOUD

Microsoft 365

Mailboxes, files and meetings are not kept in your building but at Microsoft. We set up your tenant, secure it and explain it to your team.

INCLUDED
  • Exchange Online: mailboxes, distribution lists, migration
  • Teams: structure, policies, guest access, meeting rooms
  • Intune: manage and secure laptops and smartphones
  • Copilot: set-up and training for your team
  • Entra ID: sign-in with MFA and conditional access
  • Defender: set up protection and monitor it continuously
  • SharePoint and OneDrive: files and sharing
  • Licences: chosen to fit and assigned cleanly
HOW IT WORKS
  1. 01Check what exists: accounts, licences, mailboxes.
  2. 02Set up and secure the tenant: MFA, conditional access, Defender.
  3. 03Train your team and support it continuously, including Copilot.
Consultation on this topic →
DETAIL 01 · MICROSOFT 365 TENANTSHEET 01 / 04
ENTRA IDSIGN-IN WITH MFALICENCESPER USERDEFENDERPURVIEW · RETENTION · CONFIDENTIALITYEXCHANGE ONLINETEAMSSHAREPOINT · ONEDRIVECALENDARFILESCOPILOT · VIA MICROSOFT GRAPHGRAPHDEVICES · INTUNECOMPLIANTSECTION · SCHEMATIC123456789
  1. 1Entra ID · sign-in, MFA and conditional access: the basis for every service
  2. 2Licences · chosen to fit and assigned per user
  3. 3Intune · manages laptops and smartphones, only compliant devices get access
  4. 4Exchange Online · mailboxes, calendars, distribution lists
  5. 5Teams · chat and meetings, uses Exchange (calendar) and SharePoint (files)
  6. 6SharePoint · OneDrive · files and sharing
  7. 7Copilot · works with your data through Microsoft Graph, only with the user’s own permissions
  8. 8Defender · protects mailboxes, files and devices
  9. 9Purview · retention, confidentiality and data protection across all services
Illustrative example
+3.201F
DETAIL 02 · WORKSTATIONSHEET 02 / 04
OUTER WALLSCALE 1:2512345
  1. 1Workstation with docking station · 4×, set up and documented
  2. 2Floor box · network and power at the desk
  3. 3Cable route Cat 6A · in the floor to the wall socket
  4. 4Access point · on the wall by the entrance, coverage checked
  5. 5Multifunction printer · in the corner, set up on the network for everyone
Illustrative example
1F · WORKSTATIONS

IT Support

Helpdesk by phone, email and remote support. New workstations, printers and updates: set up and continuously looked after.

INCLUDED
  • Helpdesk by phone, email and remote support
  • Set-up of new workstations and printers
  • Updates and patch management
  • Documentation of all devices and access
  • Help with everyday questions, no ticket queue
  • On-site support in the Munich area
HOW IT WORKS
  1. 01Record and document all devices.
  2. 02Set up workstations and manage them with Intune.
  3. 03Helpdesk by phone, email and remote support.
Consultation on this topic →
±0.00GF
GF · RECEPTION & NETWORK

Security &Network

Guests browse on their own Wi-Fi, your team works on the company network, from home via VPN. The firewall only lets approved connections in from outside.

INCLUDED
  • Firewall set-up and operation
  • VPN for home office and branch sites
  • Guest Wi-Fi separated from the company network
  • Separate networks for office and servers (VLANs)
  • Hardening of servers and clients
  • Monitoring with alerts
HOW IT WORKS
  1. 01Record the network: cabling, devices, access.
  2. 02Set up the firewall, separate networks and VPN.
  3. 03Monitor and respond to alerts.
Consultation on this topic →
DETAIL 03 · NETWORKSHEET 03 / 04
VLAN 10 · OFFICEVLAN 20 · SERVERSVLAN 30 · GUESTSINTERNETHOME OFFICEINTERNET ONLY12345SCALE 1:100
  1. 1Firewall · only lets approved connections in from outside
  2. 2Core switch · separates office, servers and guests (VLANs)
  3. 3VPN · secure access from the home office
  4. 4Guest Wi-Fi · separated from the company network, internet only
  5. 5Server network · reachable only for authorised services
Illustrative example
GROUND LEVEL ±0.00 BELOW GROUND FROM HERE
−3.00B
DETAIL 04 · SERVER ROOM · RACKSHEET 04 / 04
13121110090807060504030201123456SECOND SITE7RACK 19" · FRONT VIEW
  1. 1Patch panel · all cables labelled
  2. 2Firewall · FW-01, access to the internet
  3. 3Switch · 24 ports, separate networks
  4. 4Two clustered servers · if one fails, the other takes over
  5. 5Backup server · daily backup, restores tested regularly
  6. 6UPS · keeps systems running during a power cut, then shuts them down cleanly
  7. 7Off-site copy · third copy in a second data centre (3-2-1 rule)
Illustrative example
B · TECHNICAL ROOM

Hosting &Servers

This is where the internet enters the building and where your servers run. Two clustered servers, backup following the 3-2-1 rule, one copy off-site.

INCLUDED
  • Two clustered Hyper-V servers: if one fails, the other takes over
  • Backup following the 3-2-1 rule
  • Regular restore tests
  • Active Directory and file server
  • Patching in fixed maintenance windows
  • Operation on site or in the data centre
HOW IT WORKS
  1. 01Check the inventory and the risks.
  2. 02Build the server cluster, backup and off-site copy.
  3. 03Patch in maintenance windows, test restores regularly.
Consultation on this topic →
CONTACT · SITE SURVEY

We startat your place:with asite survey.

A short conversation is enough to see where your IT stands. Free and without obligation.

Book a consultation →
LOCATIONMunich and surroundings
REPLYwithin 24 hours max.To enquiries for a consultation or a quote.
Home  /  Services

Four floors.One contact person.

From the technical room in the basement to Microsoft 365 in the cloud: we look after every level of your IT, individually or together.

GROUND LEVEL±0.00Microsoft 365CLOUD · OFF-SITE1FWORKSTATIONS+3.20GFRECEPTION & NETWORK±0.00BTECHNICAL ROOM−3.00INTERNET
FLOORS
CLOUDMicrosoft 3651FIT SupportGFSecurity & NetworkBHosting & Servers
OFF-SITE · CLOUD
CLOUD · MICROSOFT CLOUD

Microsoft 365

Mailboxes, files and meetings are not kept in your building but at Microsoft. We set up your tenant, secure it and explain it to your team.

DETAIL 01SHEET 01 / 04
ENTRA IDSIGN-IN WITH MFALICENCESPER USERDEFENDERPURVIEW · RETENTION · CONFIDENTIALITYEXCHANGE ONLINETEAMSSHAREPOINT · ONEDRIVECALENDARFILESCOPILOT · VIA MICROSOFT GRAPHGRAPHDEVICES · INTUNECOMPLIANTSECTION · SCHEMATIC123456789
  1. 1Entra ID · sign-in, MFA and conditional access: the basis for every service
  2. 2Licences · chosen to fit and assigned per user
  3. 3Intune · manages laptops and smartphones, only compliant devices get access
  4. 4Exchange Online · mailboxes, calendars, distribution lists
  5. 5Teams · chat and meetings, uses Exchange (calendar) and SharePoint (files)
  6. 6SharePoint · OneDrive · files and sharing
  7. 7Copilot · works with your data through Microsoft Graph, only with the user’s own permissions
  8. 8Defender · protects mailboxes, files and devices
  9. 9Purview · retention, confidentiality and data protection across all services
INCLUDED
  • Exchange Online: mailboxes, distribution lists, migration
  • Teams: structure, policies, guest access, meeting rooms
  • Intune: manage and secure laptops and smartphones
  • Copilot: set-up and training for your team
  • Entra ID: sign-in with MFA and conditional access
  • Defender: set up protection and monitor it continuously
  • SharePoint and OneDrive: files and sharing
  • Licences: chosen to fit and assigned cleanly
HOW IT WORKS
  1. 01Check what exists: accounts, licences, mailboxes.
  2. 02Set up and secure the tenant: MFA, conditional access, Defender.
  3. 03Train your team and support it continuously, including Copilot.
Consultation on this topic →
+3.20 · 1F
1F · WORKSTATIONS

IT Support

Helpdesk by phone, email and remote support. New workstations, printers and updates: set up and continuously looked after.

DETAIL 02SHEET 02 / 04
OUTER WALLSCALE 1:2512345
  1. 1Workstation with docking station · 4×, set up and documented
  2. 2Floor box · network and power at the desk
  3. 3Cable route Cat 6A · in the floor to the wall socket
  4. 4Access point · on the wall by the entrance, coverage checked
  5. 5Multifunction printer · in the corner, set up on the network for everyone
INCLUDED
  • Helpdesk by phone, email and remote support
  • Set-up of new workstations and printers
  • Updates and patch management
  • Documentation of all devices and access
  • Help with everyday questions, no ticket queue
  • On-site support in the Munich area
HOW IT WORKS
  1. 01Record and document all devices.
  2. 02Set up workstations and manage them with Intune.
  3. 03Helpdesk by phone, email and remote support.
Consultation on this topic →
±0.00 · GF
GF · RECEPTION & NETWORK

Security &Network

Guests browse on their own Wi-Fi, your team works on the company network, from home via VPN. The firewall only lets approved connections in from outside.

DETAIL 03SHEET 03 / 04
VLAN 10 · OFFICEVLAN 20 · SERVERSVLAN 30 · GUESTSINTERNETHOME OFFICEINTERNET ONLY12345SCALE 1:100
  1. 1Firewall · only lets approved connections in from outside
  2. 2Core switch · separates office, servers and guests (VLANs)
  3. 3VPN · secure access from the home office
  4. 4Guest Wi-Fi · separated from the company network, internet only
  5. 5Server network · reachable only for authorised services
INCLUDED
  • Firewall set-up and operation
  • VPN for home office and branch sites
  • Guest Wi-Fi separated from the company network
  • Separate networks for office and servers (VLANs)
  • Hardening of servers and clients
  • Monitoring with alerts
HOW IT WORKS
  1. 01Record the network: cabling, devices, access.
  2. 02Set up the firewall, separate networks and VPN.
  3. 03Monitor and respond to alerts.
Consultation on this topic →
−3.00 · B
B · TECHNICAL ROOM

Hosting &Servers

This is where the internet enters the building and where your servers run. Two clustered servers, backup following the 3-2-1 rule, one copy off-site.

DETAIL 04SHEET 04 / 04
13121110090807060504030201123456SECOND SITE7RACK 19" · FRONT VIEW
  1. 1Patch panel · all cables labelled
  2. 2Firewall · FW-01, access to the internet
  3. 3Switch · 24 ports, separate networks
  4. 4Two clustered servers · if one fails, the other takes over
  5. 5Backup server · daily backup, restores tested regularly
  6. 6UPS · keeps systems running during a power cut, then shuts them down cleanly
  7. 7Off-site copy · third copy in a second data centre (3-2-1 rule)
INCLUDED
  • Two clustered Hyper-V servers: if one fails, the other takes over
  • Backup following the 3-2-1 rule
  • Regular restore tests
  • Active Directory and file server
  • Patching in fixed maintenance windows
  • Operation on site or in the data centre
HOW IT WORKS
  1. 01Check the inventory and the risks.
  2. 02Build the server cluster, backup and off-site copy.
  3. 03Patch in maintenance windows, test restores regularly.
Consultation on this topic →
CONTACT · SITE SURVEY

We startat your place:with asite survey.

A short conversation is enough to see where your IT stands. Free and without obligation.

LOCATIONMunich and surroundings
REPLYwithin 24 hours max.To enquiries for a consultation or a quote.
Book a consultation →
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