Every engagement starts with a project that has a clear end. We look at your IT, you get a plan and a quote, and we carry out what you approve. After that, you decide whether we keep looking after your IT every month.
This is how a project runs with us, for example a new firewall, a move to Microsoft 365 or introducing AI. At every step you know what happens and what it costs.
Call or email us with a short description of your IT and what isn’t running smoothly. We get back to you within 24 hours with an initial assessment of what makes sense and roughly what it costs.
Result · Initial assessment with rough costsWe come to you and take a close look at your IT, from the computers and the network to user accounts and licences. Nothing is changed yet.
Result · An inventory of your ITYou get a clear plan. It shows what is needed right away, what can wait and what it costs. A written quote comes with it.
Result · Action plan and written quoteWe carry out what you have approved. Work that briefly takes systems offline is planned with you for a time that suits you. Every change is documented.
Result · Your IT, set up and documentedWe go through the result with you and show your team what is new. You receive the documentation and a sign-off record.
Result · Sign-off recordThat completes the project. Whether we keep looking after your IT afterwards is up to you.
On to ongoing support ↓After the project you can hand your IT over to us for good. Your team then has one fixed contact person, and we make sure in the background that everything keeps running.
You can also start with ongoing support straight away, without a project first. The consultation and the site survey still come first, because we only look after what we know.
When something goes wrong, your team calls or emails us, and we fix a lot of it straight away via remote support. We also take care of new workstations, printers and updates. In the Munich area we come by when needed.
More about IT support →We monitor servers, the network and Microsoft 365, install updates at fixed times and deal with alerts. We check the backups regularly, including whether a restore actually works.
All services →We introduce AI tools and automated workflows in your business and maintain them afterwards. When something changes, we adjust them, and we answer your team’s questions. Every workflow can be switched off at any time.
More about AI & automation →Choose what you need, one area or all three.
Together we decide which devices, accounts and services we look after. The scope and the price are set out in the written quote.
We set up remote support and monitoring, take over the access details and document everything. If you have a previous IT provider, we coordinate the handover with them.
Your team reaches its contact person directly. We keep devices and servers up to date, check the backups and deal with alerts.
Every three months we talk with you about your IT. We go through what has been done, what is coming up and what could be improved.
Call or email us with a short description of your IT and what isn’t running smoothly. You’ll get an initial assessment of what makes sense and roughly what it costs. Free and without obligation.
Every engagement starts with a project that has a clear end. We look at your IT, you get a plan and a quote, and we carry out what you approve. After that, you decide whether we keep looking after your IT every month.
This is how a project runs with us, for example a new firewall, a move to Microsoft 365 or introducing AI. At every step you know what happens and what it costs.
Call or email us with a short description of your IT and what isn’t running smoothly. We get back to you within 24 hours with an initial assessment of what makes sense and roughly what it costs.
Result · Initial assessment with rough costsWe come to you and take a close look at your IT, from the computers and the network to user accounts and licences. Nothing is changed yet.
Result · An inventory of your ITYou get a clear plan. It shows what is needed right away, what can wait and what it costs. A written quote comes with it.
Result · Action plan and written quoteWe carry out what you have approved. Work that briefly takes systems offline is planned with you for a time that suits you. Every change is documented.
Result · Your IT, set up and documentedWe go through the result with you and show your team what is new. You receive the documentation and a sign-off record.
Result · Sign-off recordThat completes the project. Whether we keep looking after your IT afterwards is up to you.
On to ongoing support ↓After the project you can hand your IT over to us for good. Your team then has one fixed contact person, and we make sure in the background that everything keeps running.
You can also start with ongoing support straight away, without a project first. The consultation and the site survey still come first, because we only look after what we know.
When something goes wrong, your team calls or emails us, and we fix a lot of it straight away via remote support. We also take care of new workstations, printers and updates. In the Munich area we come by when needed.
More about IT support →We monitor servers, the network and Microsoft 365, install updates at fixed times and deal with alerts. We check the backups regularly, including whether a restore actually works.
All services →We introduce AI tools and automated workflows in your business and maintain them afterwards. When something changes, we adjust them, and we answer your team’s questions. Every workflow can be switched off at any time.
More about AI & automation →Choose what you need, one area or all three.
Together we decide which devices, accounts and services we look after. The scope and the price are set out in the written quote.
We set up remote support and monitoring, take over the access details and document everything. If you have a previous IT provider, we coordinate the handover with them.
Your team reaches its contact person directly. We keep devices and servers up to date, check the backups and deal with alerts.
Every three months we talk with you about your IT. We go through what has been done, what is coming up and what could be improved.
03 and 04 repeat every quarter
Call or email us with a short description of your IT and what isn’t running smoothly. You’ll get an initial assessment of what makes sense and roughly what it costs. Free and without obligation.
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