IT SERVICES FOR SMEs · MUNICH

Ground upto thecloud.

IT support, Microsoft 365, network and servers for small and medium-sized businesses. Looked after personally by Zema-Tech from Munich.

Book a consultation →+49 174 9777382
BUILDING DIRECTORY · POINT AT A FLOOR
PROCESS · CONSTRUCTION PHASES

Surveyfirst,then build.

As on any good building site: we change nothing until we know your building.

PHASE 1 · SURVEY
01

Site survey

We come to you and record your IT: devices, network, accounts and licences. Nothing is changed, only understood.

Result: IT inventory plan
PHASE 2 · PLAN
02

Plan

You get a clear plan with priorities: what is needed now, what can wait and what it costs.

Result: measures and quote
PHASE 3 · OPERATION
03

Operation

We implement it and look after your IT on an ongoing basis. With questions you reach your contact person directly.

Result: IT that simply works
OFF-SITECLOUD
CLOUD · MICROSOFT CLOUD

Microsoft 365

Mailboxes, files and meetings are not kept in your building but at Microsoft. We set up your tenant, secure it and explain it to your team.

POINT AT A SERVICE

  • Exchange Online: mailboxes, distribution lists, migration
  • Teams: structure, policies, guest access, meeting rooms
  • Intune: manage and secure laptops and smartphones
  • Copilot: set-up and training for your team
  • Entra ID: sign-in with MFA and conditional access
  • Defender: set up protection and monitor it continuously
  • SharePoint and OneDrive: files and sharing
  • Licences: chosen to fit and assigned cleanly
Consultation on this topic →
+3.201F
1F · WORKSTATIONS

IT Support

Helpdesk by phone, email and remote support. New workstations, printers and updates: set up and continuously looked after.

  • Helpdesk by phone, email and remote support
  • Set-up of new workstations and printers
  • Updates and patch management
  • Documentation of all devices and access
  • Help with everyday questions, no ticket queue
  • On-site support in the Munich area
Consultation on this topic →
±0.00GF
GF · RECEPTION & NETWORK

Security &Network

Guests browse on their own Wi-Fi, your team works on the company network, from home via VPN. The firewall only lets approved connections in from outside.

  • Firewall set-up and operation
  • VPN for home office and branch sites
  • Guest Wi-Fi separated from the company network
  • Separate networks for office and servers (VLANs)
  • Hardening of servers and clients
  • Monitoring with alerts
Consultation on this topic →
GROUND LEVEL ±0.00 BELOW GROUND FROM HERE
−3.00B
B · TECHNICAL ROOM

Hosting & Servers

This is where the internet enters the building and where your servers run. Two clustered servers, backup following the 3-2-1 rule, one copy off-site.

FAILURE SIMULATOR

What happens when something fails? Choose a case.

  1. 1The mains power fails.
  2. 2The UPS takes over instantly, everything keeps running.
  3. 3If it lasts longer, the servers shut down cleanly. No data is lost.
  1. 1Server 1 fails, for example because of a hardware fault.
  2. 2Server 2 takes over the virtual machines automatically.
  3. 3Your team keeps working. We replace the part without rush.
  1. 1A file has been deleted or encrypted.
  2. 2We restore it from the backup server.
  3. 3If the whole building is affected, we use the off-site copy.
Simplified illustration
  • Two clustered Hyper-V servers: if one fails, the other takes over
  • Backup following the 3-2-1 rule
  • Regular restore tests
  • Active Directory and file server
  • Patching in fixed maintenance windows
  • Operation on site or in the data centre
Consultation on this topic →
−3.40FOUNDATION
WHY ZEMA-TECH · THE FOUNDATION

One contact person.No call centre.

You always speak to someone who knows your environment. Experience from running large Windows Server environments, applied the way that suits a small business.

LOCATION Munich On site in the Munich area, for the site survey and everything that needs hands.
CONTACT PERSON Personal One person who knows your environment and has documented it.
DOCUMENTATION Complete Every change is recorded. Your IT stays traceable.
REMOTE SUPPORT Right away Many issues we solve directly by remote support.

TECHNOLOGY WE LOOK AFTER  Microsoft 365 / Exchange / Active Directory / Windows Server / Hyper-V / Veeam Backup / Firewall & VPN / PowerShell

REFERENCES · ACCEPTANCE RECORDS

Signed offby our clients.

We hand over every environment with an acceptance record. What our clients say afterwards:

SIGN-OFF 01[MM/YYYY]
[SERVICE]SIGNED OFF
“[Client quote, two to three sentences, approved in writing.]”
[First name Last name][Role] · [Company], [Town]
SIGN-OFF 02[MM/YYYY]
[SERVICE]SIGNED OFF
“[Client quote, two to three sentences, approved in writing.]”
[First name Last name][Role] · [Company], [Town]
SIGN-OFF 03[MM/YYYY]
[SERVICE]SIGNED OFF
“[Client quote, two to three sentences, approved in writing.]”
[First name Last name][Role] · [Company], [Town]
FAQ

Your questions.

Your question is not here? Call us: +49 174 9777382

For small and medium-sized businesses in and around Munich: offices, law and tax firms, practices and workshops that need reliable IT but have no IT department of their own.

CONTACT · SITE SURVEY

We startat your place:with asite survey.

A short conversation is enough to see where your IT stands. Free and without obligation.

Book a consultation →
LOCATION Munich and surroundings
REPLY within 24 hours max. To enquiries for a consultation or a quote.
IT SERVICES FOR SMEs · MUNICH

Ground upto thecloud.

IT support, Microsoft 365, network and servers for small and medium-sized businesses. Looked after personally by Zema-Tech from Munich.

Book a consultation →
BUILDING DIRECTORY · TAP A FLOOR
PROCESS · CONSTRUCTION PHASES

Survey first,then build.

As on any good building site: we change nothing until we know your building.

PHASE 1 · SURVEY

01 Site survey

We come to you and record your IT: devices, network, accounts and licences. Nothing is changed, only understood.

Result: IT inventory plan
PHASE 2 · PLAN

02 Plan

You get a clear plan with priorities: what is needed now, what can wait and what it costs.

Result: measures and quote
PHASE 3 · OPERATION

03 Operation

We implement it and look after your IT on an ongoing basis. With questions you reach your contact person directly.

Result: IT that simply works
OFF-SITE · CLOUD
CLOUD · MICROSOFT CLOUD

Microsoft 365

Mailboxes, files and meetings are not kept in your building but at Microsoft. We set up your tenant, secure it and explain it to your team.

TAP A SERVICE

  • Exchange Online: mailboxes, distribution lists, migration
  • Teams: structure, policies, guest access, meeting rooms
  • Intune: manage and secure laptops and smartphones
  • Copilot: set-up and training for your team
  • Entra ID: sign-in with MFA and conditional access
  • Defender: set up protection and monitor it continuously
  • SharePoint and OneDrive: files and sharing
  • Licences: chosen to fit and assigned cleanly
Consultation on this topic →
+3.20 · 1F
1F · WORKSTATIONS

IT Support

Helpdesk by phone, email and remote support. New workstations, printers and updates: set up and continuously looked after.

  • Helpdesk by phone, email and remote support
  • Set-up of new workstations and printers
  • Updates and patch management
  • Documentation of all devices and access
  • Help with everyday questions, no ticket queue
  • On-site support in the Munich area
Consultation on this topic →
±0.00 · GF
GF · RECEPTION & NETWORK

Security &Network

Guests browse on their own Wi-Fi, your team works on the company network, from home via VPN. The firewall only lets approved connections in from outside.

  • Firewall set-up and operation
  • VPN for home office and branch sites
  • Guest Wi-Fi separated from the company network
  • Separate networks for office and servers (VLANs)
  • Hardening of servers and clients
  • Monitoring with alerts
Consultation on this topic →
GROUND LEVEL ±0.00BELOW GROUND FROM HERE
−3.00 · B
B · TECHNICAL ROOM

Hosting &Servers

This is where the internet enters the building and where your servers run. Two clustered servers, backup following the 3-2-1 rule, one copy off-site.

FAILURE SIMULATOR
  1. 1The mains power fails.
  2. 2The UPS takes over instantly, everything keeps running.
  3. 3If it lasts longer, the servers shut down cleanly. No data is lost.
  1. 1Server 1 fails, for example because of a hardware fault.
  2. 2Server 2 takes over the virtual machines automatically.
  3. 3Your team keeps working. We replace the part without rush.
  1. 1A file has been deleted or encrypted.
  2. 2We restore it from the backup server.
  3. 3If the whole building is affected, we use the off-site copy.
Simplified illustration
  • Two clustered Hyper-V servers: if one fails, the other takes over
  • Backup following the 3-2-1 rule
  • Regular restore tests
  • Active Directory and file server
  • Patching in fixed maintenance windows
  • Operation on site or in the data centre
Consultation on this topic →
−3.40 · FOUNDATION
WHY ZEMA-TECH

One contact person.No call centre.

You always speak to someone who knows your environment. Experience from large Windows Server environments, applied to fit small businesses.

LOCATIONMunichOn site in the Munich area, for the site survey and everything that needs hands.
CONTACT PERSONPersonalOne person who knows your environment and has documented it.
DOCUMENTATIONCompleteEvery change is recorded. Your IT stays traceable.
REMOTE SUPPORTRight awayMany issues we solve directly by remote support.
REFERENCES · ACCEPTANCE RECORDS

Signed offby our clients.

We hand over every environment with an acceptance record. What our clients say afterwards:

SIGN-OFF 01[MM/YYYY]
[SERVICE]SIGNED OFF
“[Client quote, two to three sentences, approved in writing.]”
[First name Last name][Role] · [Company], [Town]
SIGN-OFF 02[MM/YYYY]
[SERVICE]SIGNED OFF
“[Client quote, two to three sentences, approved in writing.]”
[First name Last name][Role] · [Company], [Town]
SIGN-OFF 03[MM/YYYY]
[SERVICE]SIGNED OFF
“[Client quote, two to three sentences, approved in writing.]”
[First name Last name][Role] · [Company], [Town]
FAQ

Your questions.

For small and medium-sized businesses in and around Munich: offices, law and tax firms, practices and workshops that need reliable IT but have no IT department of their own.

CONTACT · SITE SURVEY

We startat your place:with asite survey.

A short conversation is enough to see where your IT stands. Free and without obligation.

LOCATIONMunich and surroundings
REPLYwithin 24 hours max.To enquiries for a consultation or a quote.
Book a consultation →
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We only load what is necessary. Everything else is your decision.

Technically necessary cookies are always active. With your consent we additionally use [analytics service, e.g. Matomo] and show content from [external service, e.g. map or video]. You can change your choice at any time under “Cookie settings” at the bottom of every page. More in the privacy policy.

COOKIE SETTINGS

Choose what we may load.

NecessaryStore your choice and make sure the website works, for example the contact form.
ALWAYS ON
Analytics[Analytics service, e.g. Matomo]: audience measurement so we can see which pages are read. Provider, purpose and storage period: [details from the privacy policy].
OFF
External media[External service, e.g. map or video]: only loaded after your consent. Data is then transferred to the provider: [provider, registered office].
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